◆To cancel or change a booking, please log in to the system and click Confirm/Change button and proceed changes of your reservations.
◆Please note that reservations, changes and cancellations cannot be made by telephone.
◆Refunds will be made through the credit card company.
◆Please check the conditions below for cancellation policy.
Retroactive to the day before ...,
The date of cancellation | Cancellation charge |
Cancellation up to the 20th day | Free |
Cancellation from 19 to 8 days before | 1,100Yen |
Cancellation from 7 to 2 days before | 3,600yen |
Cancellation on the day before the booking date | 4,100yen |
The day of booking | 100% of the price |
After the booking day or no-contact | 100% of the price |
Changes and cancellations will be processed in accordance with our opening hours.
Thank you for your understandings.