FAQ

Q: I keep getting the message "The Log-in ID you entered is invalid."
A: Please start from [Registration for New User] button.

Q: What is the payment method?
A: Credit card (online).

Q: How I change or cancel my reservation online?
A: Please click [Confirm/Change] button on the left and proceed.

Q: How can I edit my personal information?
A: Please log in and click [Edit Personal Account Information].

Q: My credit card was declined. What is the reason?
A: Please inquire to your credit card company.